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Payment

Payment
We have made the payment system for TradeDigitalPrint.co.uk (Site) as secure, simple and easy as possible. However, if you do need any support when ordering, we’re here to help.

Payment options
You can use the following credit and debit cards when paying at the Site Checkout: Visa, Visa Debit, Visa Electron, American Express, Mastercard, Maestro and Solo. You can also use PayPal. The PayPal payment gateway appears when you click Submit Order. You can then either log in to your PayPal account or use their guest checkout and confirm payment. Payments must be made via our website when you order. We do not accept PayPal eCheques. 

Security
Your online safety is our priority. Our system incorporates SSL (Secure Socket Layer) to ensure no one can access your card details. And as we don’t keep those details on our servers, no one can access this information on our Site at any time. Some cards also have their own payment protection security. If you have signed up for this option your card provider will ask you to enter your password to continue payment. Our payment provider is fully compliant with PCI (Payment Card Industry) standards.

For more information about your privacy protection please visit our Privacy Policy page.

Other payment options
We realise there may occasionally be circumstances in which it isn’t possible to pay by card or PayPal. So, if you find yourself in this situation, please contact us and we will try to help. However, we do require that all jobs must be paid for in full before production commences. We do not accept cash. 

Promo codes
If you have a promotion code, please enter it on the Checkout screen and click the Apply button. Remember, this must be done before the order is confirmed and cannot be applied retrospectively by you or us. If you need any help with your promo code please get in contact with us. 

VAT 
VAT will be added to your invoice at the current rate (20%). Some print products are VAT zero-rated and VAT has been removed from them in our ordering process. More information on VAT can be found on our VAT page.

Changing contact details
If you change your address or any other contact details, you can update them in the My Account section. Just click on My Profile and then Edit Profile. Click Save when you have finished updating.

File copies
You can request an extra copy of any item in your basket. These file copies will be sent by Royal Mail to your TradeDigitalPrint.co.uk account address. The charges for this service are listed on the Checkout page. This service is not available for large format products.

Visit our Delivery page for more information on delivery charges.